It's good to know we're good to know...
People say the nicest things...but only if it's true...
We like to keep tabs on our clients after their viewing trips through A House in Brittany. Some report back straight away without us having to ask...telling us that they have bought and how chuffed they are with their purchase. Some are pleased to say they have bought, but not via us...
That's OK. Not perfect - but OK. In this business it's the client first and then the property that are important. And, as long as you get what you want, then we can't help but be happy for you that you now have A House in Brittany.
Dear Micki, I can understand why you find your current business so fulfilling, even though you may not get to the stained-glass work very often. You do provide an incredible service to those of us looking for the courage and information to take on living in France. I don't know if we'd feel so confident about the search except for all the support you've given in abundance...Kind regards NW
HI there! I would very much welcome more information on the above property in St Gilles ...... Can you help? Cheers and Thanks for a brilliant website!
SW, Cheshire
Hi Micki,
I somehow knew you would be one of the first to come back to me. We are located near Carhaix and have put the same question to one of the Carhaix agents.
I would like to go through you, as I remember how effective and responsive you were, last year.Regards. KB
Hi
I think you have a very honest approach to what has become a second rate business because of the "get rich quick merchants". There is no customer care in their world... Kind regards. Lynne
Hi Mick,
You have been busy, Bless you (and he wasn't even a Vicar!) Excellent service. I think that fills the week for us, according to my diary? I think we will go for renting the cottage at Perret whilst we view. Please thank Regis for me. Again a big thanks to you. Kind regards, Ken.
Dear Micki
"How nice to hear from you again! Yes we did find a house (unfortunately not through AHIB associates)...I hope you were not too much disappointed about our decision. You were the one who gave me a lot of confidence to continue and you were the best contact we had. So I was very grateful with your reactions and it helped us a lot. I hope your own business will continue to prosper in the coming years."
Hello Micki
"Thanks for arranging the meeting with your agent, we were in luck when we met Robert at 10am last Saturday,he decided that there may be something well worth a visit at St Nicholas des Eaux,he was right, we have decided to buy a house there in the Blavet valley". Thanking you Roger and Jacqui
Dear Micki
"I want to thank you for the personal touch from the start. I appreciated the prompt phone call after my initial email. Please also pass on my thanks and appreciation to Jill. She was magnificent; we couldn't have asked for more effort on her part. All the delays rested with the family". Al
Hi Micki,
"Just a short note to let you know that everything went well with the purchase of the cottage at La Ferriere.We were particularly impressed by the amount of work Helene did for us during our stay. As well as sorting out the utilities and ordering domestic fuel oil, she has also promised to get a quote for a Velux window in the attic from a local roofer.The heating system still remains a problem but again Helene has said she will contact the local heating expert for advice.Please convey our genuine thanks to her". Regards, Alastair.
Dear Micki,
"We had a fabulous time whilst we were over and did indeed buy a property. On 23rd.Feb. we spent the day with Karen and, on 24th.Mike. We stayed with one person all day once we had met them in the morning, that is why we did not hit the final appointment...sorry. The B&B's you reccommended to us were fabulous. We stayed with Shirley and Chris the first night and Jean and Pete the second. They were all really nice and helped us a lot. We are reccommending your agency to friends.
I hope this is a good enough indication of our satisfaction with all you did for us and the whole experience"
Client feedback is very important - we need to know that the gents we have chosen to work with look after you the way we would wish to be treated too and helps us to improve things if the need arises.
Let's face it what would we all like to have?...A House in Brittany!... and the experience should be very straightforward, easy to understand and extremely enjoyable!
